Privacy policy

Effective Date: October 17, 2026
Store Name: HZS Dynamics

At HZS Dynamics, accessible from our website, we prioritize the privacy of our visitors and clients. This Privacy Policy outlines the types of information we collect, how it is processed, and your rights regarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Because our ordering and customization process operates primarily through direct consultation via WhatsApp and direct communication channels, HZS Dynamics collects personal data only when voluntarily provided by you:

  • Contact Information: Name, email address, phone number, and WhatsApp chat details.
  • Customization Details: Custom head measurements, 3D design preferences, sketches, and delivery address details provided during consultations.
  • Technical & Usage Data: IP address, browser type, device information, and browsing activity collected via cookies and analytics scripts (such as Google Ads tags) to improve website performance.

2. How We Use Your Information

HZS Dynamics processes your personal information for the following legitimate business purposes:

  • To communicate with you regarding custom quotes, 3D render approvals, production updates, and shipping tracking.
  • To manufacture and fulfill your custom prop commissions according to your specifications.
  • To comply with legal obligations, tax filings, and fraud prevention requirements.
  • To optimize our Google Ads campaigns and landing page performance.

3. Data Sharing & Third Parties

HZS Dynamics does not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers strictly to fulfill your order:

  • Logistics & Express Shipping Carriers: To deliver custom commissioned products to your designated address.
  • Analytics & Advertising Partners: Google Ads analytics tools to measure advertising conversion events (e.g., WhatsApp click tracking).

4. Data Security & Storage

HZS Dynamics employs industry-standard administrative and technical measures to protect your personal information against unauthorized access, loss, or misuse. Data collected via direct inquiry is retained only as long as necessary to complete your commissioned build and handle post-delivery support.

5. Your Data Protection Rights (UK & EU Residents)

Under UK GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure: Request the deletion of your personal data ("Right to be Forgotten").
  • Right to Restrict Processing: Request restrictions on how we process your personal data.

To exercise any of these rights, please contact HZS Dynamics directly through our customer support channels.

6. Updates to This Policy

HZS Dynamics reserves the right to update this Privacy Policy at any time to reflect operational or regulatory changes. Updated versions will be published on this page with an updated effective date.